Operational Excellence

Managers and employees responsible for improvement projects (project owners), as well as OPX multipliers. -Get to know Six Sigma@thyssenkrupp -Introduction to Six Sigma – roles and tasks -Get an overview of DMAIC and DFSS (Design for Six Sigma). -Be part of a simulation. -Be introduced to project examples and organization of Six Sigma rollouts.

The course provides an initial overview on the topic of process management and the Six Sigma Lean methodology. The following topics are covered: • What is a process? • Getting started with the DMAIC Cycle • How do I map a process? / How to create a process flow diagram? • What are Kaizen and "waste"? • How do I derive efficient measures? - Joint project processing and Kaizen performance

- Introduction to Lean Six Sigma - Problem-solving process - Basics of moderation and motivation techniques - Tools and methods of the DMAIC cycle: - Define – Measure – Analyze – Improve – Control - Joint project processing and Kaizen performance

Introduction Lean Six Sigma @ thyssenkrupp - Methods of process improvements - DMAIC approach - Define Project management of Six Sigma projects - Measure Identification of critical customer & business requirements - Analyze Cause analysis and process mapping - Improve Development of solutions - Control Process control and monitoring