Door 11

Christmas holidays are just around the corner and you've probably wondered why there are always frictions here and there that drain your energy unnecessarily. You plan Christmas, all the visits and social programs so meticulously and yet the atmosphere under the tree is still a mess?

Imagine the family gets together at Christmas, the dominant aunt immediately takes the reins, suggests going into town to sing carols before dinner, makes a determined appearance and redecorates your Christmas table and changes the seating arrangement.

The initiative grandson is enthusiastic about the idea of singing, wants to meet people and thinks decorating is great anyway. He spontaneously lends a hand, pours a glass of mulled wine for everyone and cheerfully folds the napkins into the shape of a Christmas tree. He chats happily to himself and gets everyone to start practicing Christmas carols.

Steady Grandma is uncomfortable at the thought of deviating from the plan. She doesn't want to go caroling because she doesn't know the words and it wasn't agreed. She empathizes with you as the host and tries to come up with a pragmatic plan that suits everyone so that the harmony doesn't break down.

As a conscientious host, you lose your composure (inwardly) because your detailed decorations are destroyed, your schedule cannot be adhered to and everything you have done in advance with accuracy, foresight and a systematic approach is not possible. But you are too controlled to say what you think openly.

The DISC model helps you to understand and deal with the behavior and communication patterns of your fellow human beings.

According to the DISC model, there are 4 basic behavioral types:

People with a dominant behavioral style try to change or control things, solve problems and achieve quick results. They like to challenge the status quo and show initiative, enjoy competition and challenges and make quick decisions. They are generally direct, concrete and straightforward - sometimes rude.

People with a pronounced proactive behavioral style like to make contacts and are eager to convince others of their views. They are open, optimistic and like to express their thoughts and feelings in words. They love group activities and try to motivate others and bring them together to form alliances in order to achieve their goals.

People with a steady behavioral style shy away from big changes. They strive to create a predictable, organized environment and are usually patient listeners. They feel most comfortable in a stable and harmonious atmosphere that includes security, clear agreements and predictable procedures. The role of team member suits them better than that of team leader.

People with a conscientious behavioral style prefer order, discipline and a no-nonsense atmosphere in order to get things done to a high standard. They strive to analyze things carefully in order to achieve high standards. In doing so, they are quite critical of themselves and others. Their approach is systematic, precise and takes into account all the important details, although they often tend to get lost in them.

With an understanding of these different types, communication is easier because you know the different needs. You can adapt to your counterpart, anticipate reactions and respond accordingly.

Would you like to learn more about the basics of communication and the different types, conduct difficult conversations in a goal-oriented manner and speak clearly? Then register for our program "Powerful words! Confident and convincing in personal communication" and find out more!